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Please find below some answers to commonly-asked questions about Art Marketing

Simply complete the account details on the trade login page and we will confirm back to you with password and login details
We can put them on back order for you and send them out as soon as they are available. There will not be a carriage charge so you may wish to take advantage of this service and add other items.
Providing your goods are in stock and your account is up to date, your order should arrive within 7 days. Please note, delivery times to Northern Ireland, Eire and overseas would take longer.
We can accept payments by Debit or Credit card (not American Express), Cheque or BACS - please ask for our bank details
No charge is currently applied to payments made by Debit cards, but we do charge 1.25% of the invoice value for payments made by credit card. We share the 2.5% charged by the credit card company with our customers.
£15 for orders under £350. For Eire and Channel Islands £25 for orders under £500 and for Northern Ireland £25 for orders under £400. For Artbeat only orders the charge is £10 for orders under £122.40 (24 packs). For Eire, Channel Islands and Northern Ireland there is a charge of £15 for orders under £153 (30 packs). For export orders, please ask for a quote.
£350, £500 for Eire and Channel Islands and £400 for Northern Ireland. For Export orders, please ask Customer Services for further details.
Yes, the minimum order value is £200 + VAT
Art Marketing should have received payment for your invoice by the Due Date shown on the invoice. Unpaid invoices on your account may result in delayed deliveries of your orders.
Everyday cards come in packs of 6, each card individually wrapped. Christmas cards are sold in a unit of 8 packs of 6 cards, each pack of 6 is cellophane wrapped.
Please call Lorna, our credit controller straight away to discuss your situation and she will try to help you to resolve the situation. Don’t ignore reminders, as you may find that your debt is being chased by the Courts.
Please let us know details of the product, and advice note number if possible, within 7 days of your delivery and we will get a free of charge replacement to you or credit your account.
Unfortunately we do not offer a repair or service facility for your clock, however it is covered by a 1 year guarantee and will be replaced if faulty within this time.
All products are presented as you see them. They are only available in the size and format shown.
We have worked hard over the last few years to ensure that our products have sufficient packaging whilst trying to look after the environment.